Malware takes down some Pitney Bowes systems

Original Post from SC Magazine
Author: Doug Olenick

Pitney Bowes reported today that it was hit with malware that has made some files inaccessible, but stopped short of calling it a ransomware attack.

Pitney Bowes
said the attack has encrypted some corporate information and disrupted customer
access to certain services, but at this time the company does not believe any customer
or employee information has been exfiltrated from its network. Company
executives have made no mention of a ransom being demanded.

“Our
technical team is working to restore the affected systems, and it is working
closely with third-party consultants to address this matter. We are considering
all options to expedite this process and we appreciate our customers’ patience
as we work toward a resolution,” the company said in a statement.

Some of the
services affected include the company’s mail-focused products like postage
machines which cannot be refilled, SendPro Online in the UK and Canada, Your
Account and the Pitney Bowes Supplies web store cannot be accessed. This in
turn impacts clients subscribed to AutoInk and our Supplies App.

Customers
with Mail360 and MIPro Licensing products the software and data marketplace
downloads are unavailable.

Pitney Bowes
has activated its Enterprise Outage Response Team, which is working in
conjunction with its IT team to rectify the situation, but at this time there
is no ETA for when the systems will be back online.

The post Malware takes down some Pitney Bowes systems appeared first on SC Media.


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Author: Doug Olenick

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